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Second listening event hears patient views on NHS priorities

Patients and public attended the second of five listening events last night to discuss the future of NHS health services.

The meeting at Port Vale specifically looked at the services available in the area serviced by the Haywood Hospital.

Marcus Warnes, Accountable Officer for Stoke-on-Trent CCG said: “We are looking to provide better services in the area for patients and want to hear people’s views on how we can do that and what could be possible.

“We are committed wherever possible to providing safe, accessible, high quality services as close to home as we can and we certainly don’t want to take services away from people so they have to travel miles to access them. There will always be cases where we can only provide services centrally, but by doing things differently there may be more services we can offer from the Haywood and other local facilities.

“We are have been investing year on year in community services so we can get people home after hospital stays, which is where most people tell us they want to be and we need services that are sustainable and accessible for people in our local communities.”

People attending the meeting were asked about their principal concerns. These included:

  • Access to services for people suffering from long-term conditions
  • Public transport
  • Having sufficient staff with the right skills and providing nurses with extra skills
  • The local authority and voluntary organisations working more closely together
  • Enhancing services at the Haywood Walk in Centre
  • Pressure on GP services
  • Fragmented social care

Marcus said: “We can only spend the money we are given once, and whilst we can in principle provide anything, we can’t provide everything. So we have to have a clear idea on what people need so we can prioritise appropriately.”

Margy Woodhead, the Stoke-on-Trent CCG’s Lay Member for Patient and Public Involvement said: “Patients are our eyes and ears and we need their feedback on what they are experiencing and what they need. Everyone’s contribution is valuable and all comments will be considered and we will go the extra mile to hear views.”

The first of the meetings to listen to views on services in Stoke-on-Trent and North Staffordshire was held in Leek last month. The three future meetings will be held at:

Longton Cottage Hospital

Tuesday 14 November 2017, Bet 365 Stadium Stanley Matthews Way, StokeonTrent, ST4 4EG

Bradwell Hospital

Thursday 23 November 2017, Bradwell Community Education Centre Riceyman Rd, Newcastle-Under-Lyme, ST5 8LF

Cheadle Hospital

Wednesday 29 November 2017, The Manor Hotel Watt Place, Cheadle, ST10 1NZ

All events run from 6:30pm to 8:30pm. The feedback given from residents will help to develop the options that will be the subject of a formal consultation next year. To book your place at each of the events you would like to attend and have your say email: This email address is being protected from spambots. You need JavaScript enabled to view it. or phone: 0300 404 2999 extension 6852.