A&E alternatives

People are being advised to know where to get the most appropriate treatment for their medical conditions, with a range of alternatives available.

And they are reminded that A&E services are for potentially life threatening emergencies. A&E services are currently experiencing extremely high demand and non-emergencies are likely to experience long waiting times.

If anyone feels unwell or is suffering a minor injury they can use alternatives including.

  • NHS 111. You will be directed to 111 if you call your normal GP service out-of-hours, but 111 is available 24/7. If you've called 111 you will be assessed by a team of highly trained call advisors and clinicians. Depending on your condition you could receive a home visit from an Out of Hours GP or one of any number of other outcomes based on your telephone assessment.
  • Community pharmacies – pharmacists are highly trained clinicians. They can give expert advice on common illnesses including coughs, colds, aches and pains and they can answer questions about prescribed medicines. They can also advise on treatment of minor injuries
  • Self-care – treat minor illness and injury at home using a well-stocked stocked medicine cabinet 

Minor injuries and Walk-In Centres at Leek Moorlands Hospital and the Haywood Hospital, Burslem. They can help with conditions such as

  • Wounds needing stitches
  • Rashes
  • Ear infections
  • Sprains and strains
  • Suspected broken bones
  • Bites and stings
  • Minor head injuries
  • Minor burns
  • Severe sore throats
  • Foreign bodies in the eye

Leek Moorlands Hospital MIU, Ashbourne Road, Leek, Staffordshire, ST13 5BQ is open from 8am-8pm, seven days per week

Haywood Hospital, High Lane, Burslem, Stoke-on-Trent, ST6 7 is open 7am - 9.30pm (Mon - Fri) (9am - 9.30pm Sat & Sun)