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Community Conversation - Prioritisation

The first community conversation event, held at The King’s Hall, Stoke, on Tuesday July 5 2016, was designed to provide an interactive forum where the CCGs and local patients and public could discuss healthcare across North Staffordshire and Stoke-on-Trent and their priorities for the future.

To download the presentation and event material from the day, please click on the links below:

Community Conversation Presentation

Community Conversation Infographic

Community Conversation - event summary

North Staffordshire and Stoke-on-Trent CCGs have hailed their Community Conversation event a great success after 92 members of the public came along to learn about how they make decisions about where to target heathcare funding.

Community Conversation Prioritisation 1

The event, held at The King’s Hall, Stoke, on Tuesday July 5, was designed to provide an interactive forum where the CCGs and local patients and public could discuss healthcare across North Staffordshire and Stoke-on-Trent and their priorities for the future.

Some 28 stands were set up in the hall by such diverse local organisations as Action on Hearing Loss, the British Legion, Healthwatch, Diabetes UK, North Staffs MIND, Public Health Stoke and Saltbox offering information and support to attendees.

Sally Parkin, Clinical Director for Partnerships and Engagement for the CCGs, said: “The event was a great success which truly allowed us to have a conversation with the public about our commissioning priorities.

Community Conversation Prioritisation 2“Our attendees heard that the CCGs’ resources are finite and that we are not free to overspend. They received information about how we decide how to best use our budgets, the scope of CCG responsibilities, how we collaborate with our partners and the costs of procedures such as visits to GPs, A&E and missed appointments.

“Most importantly, we were able to highlight the process we follow when commissioning local services and give participants the chance to discuss what factors they would prioritise.”

She added that as part of the conversation patients and the public were asked to use their experiences to suggest how they could help themselves, their families and community to stay healthy and use self-care to treat minor illnesses.

“We want to empower people with the confidence and information to look after themselves where possible and visit the GP when they need to, so that people can take control of their own health and encourage behaviours that help to prevent ill health in the long term.”

During the first workshop, attendees were asked to concentrate on local NHS services and consider which one thing they would spend more or less on, which they would spend less on, and which single thing they would change about the local NHS.Community Conversation Prioritisation 3

They were then asked to think about what they believed CCGs should consider when making a commissioning decision.

People said we should spend more on prevention, education, mental health, frail and elderly, primary care, 7 day access and ‘out of hospital’ care. Attendees highlighted waste of resources, inefficiency and unproven/unnecessary treatments as concerns and said that greater efficiency, integration, education and a different approach to healthcare and reliance, would be desirable and improve effectiveness.

In the second workshop participants were asked how the public could be empowered to take greater control over their own healthcare by giving them the confidence to manage their own conditions, by educating them to make healthy decisions and by knowing which community services were available to support them.

The responses showed that people wanted more information and education about conditions and treatment, services working together and more support for carers, families and communities.

Community Conversation Prioritisation 4Sally said that there was an overall consensus around the importance of accessible health education, making healthier life choices and empowering members of the public to take control of their health, and added that the CCGs would be using these views to inform future decision-making.

The community conversation was one of a series of events which will be taking place across Stoke and North Staffordshire in the coming months giving the public the opportunity to learn more about the way health services are commissioned across the region and how decisions will be made in future.

A second community conversation will be held in the autumn, at a date and location to be announced.

Patients are also being encouraged to play their part in making healthcare decisions by joining their GP surgery patient participation group (PPG) or local membership scheme.

Members of the public can also make their views heard by participating in on-going engagement through surveys and focus groups.

For more information visit Get Involved