Public and Patient Participation

Patient Participation Groups (PPGs)

Most of the GP Practices that are part of Stoke-on-Trent have a Patient Participation Group (PPG).

Anyone registered with that practice is entitled to become a member and have the opportunity to work with doctors and practice managers to:

  • Influence decisions about services and facilities
  • Help practices make the best use of resources
  • Improve communications between staff and patients
  • Make sure patient views are properly represented

You will also have an opportunity to take part in practical tasks, such as carrying out surveys or giving advice at flu clinics.

If you want to get involved you should contact your practice directly.

The Patient Participation Group Tool Kit can be found pdf here (5.54 MB) .

 

How does public and patient participation support the commissioning cycle?

Public and patient involvement in the CCGs commissioning cycle is about enabling you to voice your views, needs and wishes, and to contribute to plans, proposals and decisions about services. This includes everyone who uses the services or may use them in the future, including carers and families.

Involvement will be approached in different and appropriate ways depending in the nature of the commissioning activity and the needs of different groups of people.

Examples of involvement and feedback include:

  • Surveys (online and printed)
  • Social media
  • Healthwatch reports
  • Care Quality Commission (CQC) reviews
  • Public events
  • Interviews
  • Focus groups
  • Insight from PALs (including complaints)
  • Data from previous public involvement exercises