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Coronavirus (COVID-19)

For health information and advice, read our pages on coronavirus. Learn about the government response to coronavirus on GOV.UK.

Are you a Carer in Stoke-on-Trent?

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North Staffs Carers

North Staffs Carers now deliver the Stoke-on-Trent All Age Carer Support Service contract and will be working in partnership with Stoke-on-Trent City Council and Stoke-on-Trent Clinical Commissioning Group (CCG) to provide the service to carers throughout the City.

From Thursday 01 April 2021 North Staffs Carers will be delivering a high quality service in Stoke-on-Trent, offering information, advice, support, intervention and guidance to help carers of all ages in their caring role.

The All Age Carers Support Service will provide a one point of call for all carers. We will be working alongside a number of local partner organisations, Young Carers Assessment Team and Adult Social Care to maximise support and bring together services to form a clear pathway, ensuring carers receive seamless individualised support throughout their caring journey. 

Outreach groups and drop in sessions will be located in various settings throughout Stoke-on-Trent offering localised and flexible support preventing carers having to travel large distances to access support. Groups within the local communities will give carers the chance to partake in activities offering an opportunity to take a respite break, learn new skills, develop existing ones, and improve self-esteem and confidence. Encouraging carers to be connected and feel part of their local communities, they will also be aware of local services and how to access them.

For more information on the All Age Carers Support Service or to make a referral:

Telephone: 01782 793100

Go online:

Email: referral form to This email address is being protected from spambots. You need JavaScript enabled to view it.



document Carers Online Referral Form (March 2021) (206 KB)

document Carers Referral Pathway (April 2021) (69 KB)

document Carers Pathway - Inputs and Outputs (48 KB)